Sarfez Auctions

Privacy Policy

Last updated: September 4, 2026 · Android com.calecutech.sarfez.live.buyer

This policy describes how Sarfez Auctions, a mobile application published by Calecute Technologies LLC, handles personal data. It applies to the Android application com.calecutech.sarfez.live.buyer and its iOS equivalent, and to the Sarfez service they connect to.

Sarfez Auctions lets a prospective buyer search properties a bank has put up for auction, save and track them, register interest, and complete the earnest money deposit required to bid.

Who it is for: Members of the public interested in bank auction properties.

What we collect, and why

Personal identifiers

  • Name
  • Mobile number
  • Email address and Google profile picture, if you sign in with Google

Creating and securing your account.

Financial information

  • PAN (Permanent Account Number)
  • Bank account number, IFSC, and account holder name, for refunds
  • Earnest money deposit records

PAN and a refund account are required before an earnest money deposit can be accepted, and are how a deposit is returned to an unsuccessful bidder. Card and UPI details are entered on the payment provider's own screen and never reach our servers.

Locationoptional

  • Approximate location

Sorting listings by distance from you. Optional — declining it only removes the distance sort.

App activity

  • Saved listings and saved searches
  • Site visit requests and expressions of interest

Providing the features you asked for and alerting you to matches.

Device identifiersoptional

  • Push notification token

Alerting you to auction dates and deposit deadlines.

Permissions the app requests

Approximate location
Sorting listings by distance. Optional — the app works fully without it.
Internet
Loading listings and submitting your requests.

Who we share it with

  • The lending institution running an auction you register for, so it can verify your eligibility to bid.
  • Our payment provider, which processes the deposit. Card and UPI details are handled entirely by that provider.

We do not sell personal data, and we do not use it for advertising or share it with data brokers.

How long we keep it

Account data is kept while your account exists. Deposit and refund records are kept for as long as tax and financial-record rules require, which is longer than the account itself, and is why deleting an account does not delete those records.

Security

Data is transmitted over TLS and stored on access-controlled servers. Passwords are stored only as salted hashes, never in a readable form. An officer or buyer can only reach records belonging to them.

What we do not collect

  • We do not collect your contacts, calendar, call logs or SMS.
  • We do not track you across other apps or websites.
  • We do not use advertising identifiers and show no advertising.
  • We do not record audio or use the camera except at the moment you tap to capture something.
  • We never receive your Google password, and — where the app takes payments — never your card, UPI or netbanking credentials.

Services that process data for us

We use the following providers. They act on our instructions and may not use your data for their own purposes.

Google Sign-In

Authenticates you and tells us your name, email address and profile picture. We never see your Google password.

Their privacy policy

Razorpay Software Private Limited

Processes deposit payments. Card, UPI and netbanking details are entered on Razorpay's own screen and are never sent to or stored on our servers.

Their privacy policy

Vercel Inc. and Neon Inc.

Host the application and its database. They store data on our behalf and do not use it for their own purposes.

Their privacy policy

Where your data is held

Data is stored on servers operated by our hosting providers. Some of those servers are outside India, and the providers named above may process data in other countries under their own contractual safeguards. By using the app you consent to that transfer.

Why we are allowed to hold it

We process your data to provide the service you asked for — searching listings, registering interest, and completing a deposit — and, for deposit and refund records, to meet obligations under Indian financial and tax law. You give consent when you create an account, and you may withdraw it by deleting the account.

Your rights

You may ask us what personal data we hold about you, ask us to correct it, or ask us to delete it. Write to info@calecutech.com, or follow the account deletion instructions. Under India’s Digital Personal Data Protection Act, 2023 you may also raise a grievance with us at the same address; we respond within 30 days.

Raising a grievance

If you are unhappy with how we have handled your data, write to The Grievance Officer at info@calecutech.com, Calecute Technologies LLC, Kozhikode (Calicut), Kerala, India. We acknowledge within 7 days and respond within 30. If you remain dissatisfied you may complain to the Data Protection Board of India.

Children

The app is not directed at children and we do not knowingly collect data from anyone under 18.

Changes

If we change what we collect, we will update this page and the date above before the change takes effect.

Contact

Calecute Technologies LLC
Operations office: Kozhikode (Calicut), Kerala, India
info@calecutech.com